SmartFit

Privacy Policy

Last Updated: May 2025

1. Introduction

Welcome to SmartFit: Augmented Reality-Integrated Footwear Retail and Customization Portal with AI-Powered Assistance ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.

By accessing or using our Shoe Shop Portal, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

A. Personal Information

  • Account Registration: Name, email address, phone number, shipping address.
  • Payment Information: Transaction details (processed securely via third-party payment gateways; we do not store full payment details).
  • Customer Support: Messages, inquiries, and feedback submitted via chatbot or email.

B. Non-Personal Information

  • Device & Usage Data: IP address, browser type, operating system, pages visited, session duration.
  • Cookies & Tracking Technologies: Used to enhance user experience (e.g., login sessions, preferences).

C. Augmented Reality (AR) Data

  • Camera Access: For AR shoe try-on features (images are processed in real-time and not stored).
  • Foot Measurements (if applicable): Used for fit recommendations but anonymized.

3. How We Use Your Information

We use collected data for:

  • Account Management: User registration, login, and profile updates.
  • Order Processing: Purchase fulfillment, shipping, and returns.
  • Customer Support: Responding to inquiries via AI chatbot or human agents.
  • Improvements: Analyzing usage trends to enhance features.
  • Marketing (Opt-In): Sending promotions (you can unsubscribe anytime).

4. Data Sharing & Disclosure

We do not sell your personal information. Data may be shared with:

  • Service Providers: Payment processors, shipping partners, cloud storage.
  • Legal Compliance: If required by law (e.g., court orders, fraud prevention).
  • Business Transfers: In case of mergers/acquisitions (users will be notified).

5. Data Security

We implement industry-standard measures:

  • Encryption (SSL/TLS) for data transmission.
  • Firewalls & access controls to prevent unauthorized access.
  • Regular security audits to protect against breaches.

6. Your Rights & Choices

You can:

  • Access/Update your account information.
  • Delete your account (subject to retention policies).
  • Opt-Out of marketing emails.
  • Disable Cookies via browser settings (may affect functionality).

7. Third-Party Links

Our portal only facilitates the display of billing or account details provided by the shop owner for payment purposes. We do not process or handle payments directly. In case of any payment-related issues or errors, please contact the respective shop owner using the contact information provided on their shop profile. We are not responsible for resolving such issues and cannot offer support or refunds on their behalf.

8. Children's Privacy

Our services are not intended for users under 13. If we discover underage usage, we will delete the data.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

For privacy-related questions, contact:

  • Email: privacy@smartfit-portal.com
  • Phone: 0922 333 4444
  • Address: 123 Shoe Street, Bataan, Philippines

By using SmartFit, you acknowledge that you have read and understood this Privacy Policy.